Truro, Cornwall · Exeter, Devon
Practical help with strategy, websites, CRM, AI, automation and the messy systems that come with growing. Plain English, fair prices, and someone you can actually sit down with — in Truro, in Exeter, or anywhere between.
You started with a notebook and a phone. Now there are quotes in one place, jobs in another, and three people who all know a different bit of it.
How I help
Start small. Most people begin with a session, then decide whether they want help building anything.
Half a day together, in person or online. We map how the work really flows, find what's costing you time, and agree what to fix first. You leave with a written plan you can act on yourself.
A website that brings in enquiries, a system that tracks them, quotes and invoices that don't eat your evenings, and automation for the jobs you're doing by hand.
I stay involved month to month — improving what's there, sorting problems, and being the person you ask before making a decision.
Not sure which? That's what the coffee is for. Book one and we'll work it out.
You shouldn't need a tech background to run a business well in 2026.
No jargon, no twelve-month contracts, and no selling you software you don't need. If a spreadsheet is the right answer, I'll tell you.
At Epiphany House, Truro
Epiphany House, Kenwyn Church Road, Truro
Small, practical mornings for business owners across Cornwall. Tea, a decent room, and something you can use on Monday.
Epiphany House is a retreat and wellbeing centre just above the city, with gardens, parking and no strip lighting anywhere. A better place to think than a hotel conference suite.
What AI is actually good at, what it isn't, and three things you can set up the same week. Bring a laptop.
Getting every phone call, email and Facebook message into one place — without buying anything expensive.
An informal breakfast for people running small businesses in and around Truro. No pitching, no round-the-room introductions.
Why most small business websites go quiet, and the handful of changes that make the difference.
Epiphany House, Kenwyn Church Road, Truro TR1 3DR. Parking on site. Get in touch to hold a place.
Draft programme — dates not yet confirmed
Local work
Small jobs with a big effect on the week.
A four-person trade business was losing quotes between two phones and a shared inbox. Now every enquiry lands in one list, gets chased automatically, and nothing goes quiet.
Building trade, Truro
Quotes were being typed out by hand and re-typed into the accounts. Now a quote goes out in two minutes and turns into an invoice on acceptance.
Garden services, Falmouth
A tired site was getting visitors but no enquiries. A rebuild with a clear booking form turned browsing into actual bookings.
Wellbeing practice, Exeter
Bigger or more technical? That's what the international site is for — CRM, HubSpot and RevOps work for larger organisations.
Who you'd be working with
I've spent years helping organisations sort out the systems they run on — from small charities to companies in Canada and Australia. I live and work across Cornwall and Devon — based at Epiphany House in Truro, with a home in Exeter.
This is the part of the work I enjoy most: sitting down with someone who's built something good and helping them get their week back.
You'll deal with me, not an account manager.
Half an hour, no charge, no pitch. Come to Epiphany House in Truro, meet me in Exeter, or we'll do it over a video call if that's easier.
Or just email [email protected].